We, iterates SRL, the owner of Vitamin AI and its service and application on https://www.vitaminai.app/, we prioritize your privacy and are committed to safeguarding it in accordance with this privacy policy (“Policy”). 

This Policy outlines the types of personal information we may collect from you or that you may provide (“Personal Information”) on our website (“Website” or “Service”) and through any related products and services (collectively, “Services”). It also details our practices for collecting, using, maintaining, protecting, and disclosing your Personal Information. Additionally, it explains the options available to you regarding our use of your Personal Information and how you can access and update it. 

This Policy constitutes a legally binding agreement between you (“User”, “you” or “your”) and the operator of this Website (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you confirm that you have the authority to bind that entity to this agreement, in which case the terms “User”, “you” or “your” will refer to that entity. If you do not have such authority or do not agree with the terms of this agreement, you must not accept this agreement and may not access or use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to comply with the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

We collect and store any information you knowingly provide to us when you fill out forms on the Website or sign up for our services. 

When necessary, we may collect the following information: 

• Contact details (such as email address, phone number, etc.) 
• Basic personal information (such as name, country of residence, etc.) 
• Any other materials you voluntarily submit to us (such as articles, images, feedback, etc.)

Use and Processing of Collected Information 

We function as both a data controller and a data processor when handling Personal Information, unless a data processing agreement is in place, in which case you would be the data controller, and we would act as the data processor.

Our role may vary depending on the specific situation involving Personal Information. We act as a data controller when we request Personal Information necessary for your access and use of the Website and Services. In this capacity, we determine the purposes and means of processing the Personal Information. 

We act as a data processor when you submit Personal Information through the Website and Services. In such cases, we do not own, control, or make decisions about the submitted Personal Information; we process it only according to your instructions. In these situations, you act as the data controller.

To provide the Website and Services or to meet legal obligations, we may need to collect and use certain Personal Information. If you do not provide the requested information, we may not be able to offer the requested products or services. The information we collect from you may be used for the following purposes:

• Creating and managing user accounts 
• Sending administrative information 
• Sending product and service updates 
• Responding to inquiries and providing support 
• Requesting user feedback 
• Improving user experience 
• Enforcing terms and conditions and policies 
• Operating the Website and Services  

The processing of your Personal Information depends on how you interact with the Website and Services, your location, and whether any of the following conditions apply: (i) you have given consent for specific purposes; (ii) the information is necessary for the performance of an agreement with you or for pre-contractual obligations; (iii) processing is required for compliance with legal obligations; (iv) processing is necessary for tasks carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the legitimate interests pursued by us or a third party. We may also combine or aggregate some of your Personal Information to better serve you and to improve and update our Website and Services.

Note that under certain legislations, we may process information until you object to such processing by opting out, without needing to rely on consent or other legal bases. We are happy to clarify the specific legal basis that applies to the processing, and whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract. 

Disclosure of Information 

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) who assist in operating the Website and Services available to you and whose privacy policies align with ours or who agree to abide by our policies regarding Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties. Service Providers are authorized to use or disclose your information only as necessary to perform services on our behalf or to comply with legal requirements. They receive only the information needed to perform their designated functions and are not authorized to use or disclose any information for their own marketing or other purposes.
 

Retention of Information 

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our agreements, and resolve disputes, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the retention period expires. 

Data Analytics 

Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. This information is used to compile statistical reports on user activity, such as how often users visit our Website and Services, which pages they visit, and for how long. We use the information obtained from these analytics tools to monitor performance and improve our Website and Services. We do not use third-party analytics tools to track or collect any personally identifiable information of our users, and we will not associate any information gathered from the statistical reports with any individual user. 

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want your online activity to be tracked. Tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, we limit our use and collection of your Personal Information as described in more detail throughout this Policy. 

Social Media Features 

Our Website and Services may include social media features, such as Facebook and Twitter buttons, Share This buttons, and others (collectively, “Social Media Features”). These Social Media Features may collect your IP address, the page you are visiting on our Website and Services, and may set a cookie to enable the Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Website and Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers. 

Links to Other Resources 

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information. 

Information Security 

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts. 

Data Breach 

In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties due to external activity, including but not limited to security attacks or fraud, we reserve the right to take reasonably appropriate measures, including investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website. 

Changes and Amendments 

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected. 

Acceptance of this Policy 

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services. 

Contacting Us 

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us at : contact@vitaminai.app . We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and within the timescales provided by applicable data protection laws.